Responding to Your Email

We understand the need to get your questions answered quickly. We typically respond to you within 2 working days. Sometimes, it may take us up to 5 working days to get you a complete answer.

If you don't hear from us within 5 working days, please contact us again—your email may not have been received.

• Educators: Please include your school name and school code under Comments.
• Students: Please provide your full name and date of birth, so we can locate your account.