Career: Office Machine Technicians
Most office workers take photocopiers and fax machines for granted -- until something goes wrong. That easy five-minute task of sending out copies to a client can quickly turn into a nightmare of jammed paper and ink-stained hands.
Office machine technicians know how to figure out why something’s not working and fix it. They also test equipment and show people the right way to use it.
Office machine technicians repair, install, and maintain office equipment such as photocopiers, fax machines, mail-processing equipment, and cash registers.
Did You Know?
- Most multipurpose office machines use computer technology, but many malfunctions are due to simple mechanical reasons, such as a paper misfeed in a photocopier.
Are You Ready To...?
- Take a fax machine apart to examine its settings
- Clean a photocopier’s mirrors and lenses
- Show a customer how to use a new cash register
- Keep records of your trips for on-site repairs
It Helps to Be...
Good with people as well as machines. You’ll need to listen closely to customers as they describe the problems with their equipment. You’ll also need to give clear instructions and explanations.
Make High School Count
- Take classes in math and physics. This will help you understand how the electronic and mechanical systems of office machines work.
- Sign up for electronics to get a head start.
- Take shop to get hands-on experience with tools.
- Build solid language skills. You will be reading technical manuals and describing complex procedures to customers.
Did You Know?
- Technicians usually travel to client offices to fix copiers and other large machines.
Outlook
Government economists expect job growth for computer, ATM, and office machine technicians to grow more slowly than the average for all careers through 2016. One reason for limited job growth is that office machines are more reliable today. That means fewer technicians are needed.
As office equipment becomes more complex, technicians who keep up with the new technology should be in demand.
Compensation
The average hourly wage in 2008 for computer, ATM, and office machine technicians was $18.95, according to the U.S. Department of Labor.
