User Guide

EPS Customer Service

Throughout the EPS user interface, you can access Customer Service by clicking on the Customer Service hyperlink, located on the right-hand side of each page.  It will launch in a separate browser window, and display our EPS Customer Service contact information.

You may contact EPS Customer Service three ways:

By Mail:

The College Board

Attn: EPS Customer Service

11955 Democracy Drive

Reston, VA 20190

By E-Mail:

By Phone:  1-866-499-5357

EPS customer Service would really appreciate feedback from any user about the new Enrollment Planning Service™ (EPS) system!  Please send your comments, suggestions, and questions to