FAQs

Curriculum and Faculty: Who should attend the Institute?; Who are the Institute faculty?; What's expected of participants?

Lodging and Meals: Who can register as a commuter?; What are accommodations like?; Are single accommodations available?; Can I bring my spouse or child?; Which meals are provided?

Registration, Payment, and Cancellation: How do I hold a space for a future hire?; What's your cancellation policy?; What are my payment options?; Where should I send the registration form?

Contact: Who can I contact for more information?

Who should attend the Institute?

New and experienced high school counselors
College admission counselors with one year of experience or less
Independent counselors who meet the eligibility requirements for NACAC membership

Who are the Institute faculty?: Our well-qualified faculty members are selected from a wide range of diverse institutions throughout the Southwestern Region. They all have extensive experience in and knowledge of the areas they cover.

What's expected of participants?: Participants are expected to arrive on time and to participate actively in all sessions. The tremendous value of the Institute comes from the variety of institutions represented and the engagement of its participants, as well as the networks established. Certificates of attendance are available only at the conclusion of the Institute.

Who can register as a commuter?: To qualify for one of the limited commuter spaces, participants must have a permanent residence within 30 miles of the UTSA campus. UTSA's address is One UTSA Circle, San Antonio, TX 78249-1644. Your permanent home address must be provided on your registration form.

What are the accommodations like?: Lodging will be available in apartment-style residence halls on the UTSA campus. Each residential participant will be assigned a private bedroom in a two-, three-, or four-bedroom suite. The fully-furnished suites include a shared living area, kitchenette, and bathroom. Participants will share with others of the same gender. They can identify suite-mates when registering or suite-mates can be assigned randomly.

Are single accommodations available?: No. The accommodations described above are the only option.

Can I bring my spouse or child?: We're sorry, but due to the intensive nature of the Institute and to the shared housing arrangements, accommodations for spouses and children are not possible.

Which meals are provided?: With the exception of dinner on Wednesday, all meals are provided, beginning with lunch on Monday and ending with brunch on Friday. On Wednesday evening, you'll have the chance to explore San Antonio and dine on your own. Shuttles will be available to transport you to and from the Riverwalk.

How do I hold a space for a future hire?: Due to limited space, we recommend that institutions who anticipate hiring new staff in time for the Institute reserve space in the name of the principal or director of admission. Institutions are responsible for changing the name of the participant before the registration deadline (July 7, 2009) and are subject to the cancellation policy described below.

What's your cancellation policy?

All cancellations, substitutions, and requests for refunds must be made in writing and mailed, faxed, or emailed to the College Board at:

Ansonia Station
PO Box 234093
New York, NY 10023-9424

Fax: (866) 549-6810
Email: roswro@collegeboard.org

If you cancel prior to Tuesday, July 7, 2009, we will refund the registration fee less a $50 cancellation fee per registrant. No refunds (for either the registration fee or the fee for Sunday night lodging) are given for cancellations on or after July 7.

Refunds will be issued after August 1, 2009.

What are my payment options?: Payment can be made by credit card, institutional check, or purchase order. Payment by check or PO must arrive before August 1, 2009.

Where should I send the registration form?

Send your completed registration form, along with payment, to:

Ansonia Station
PO Box 234093
New York, NY 10023-9424

Fax: (866) 549-6810
Email: roswro@collegeboard.org

Who can I contact for more information?: For more information, email your questions to roswro@collegeboard.org. You can also call (800) 787-7477 ext. 2 to learn more about registration. For all other questions, call (512) 721-1813.

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