Please browse the FAQs below to answer your questions about creating or accessing your collegeboard.org account.
- For questions specifically about SAT Registration and Scores, please go to the SAT Registration Help.
- For questions specifically about AP Exams and Scores, please go to AP Help.
- Why should I create a collegeboard.org account?
- How do I create an account?
- What is "My Organizer"?
- How do I sign in to my account?
- How do I sign out of my account?
Completing the Sign-Up Form
- Can I create more than one account?
- Why do I need to supply this sign-up form information?
- What's the security question used for?
- Why am I asked for both student and parent information?
- Why can I enter information about only one parent?
- Why do I need a number in my password?
- Why am I being warned that my email is already associated with an account?
- Can I create an account for my own use?
- Can I create an account on behalf of my child?
- How do I register my child for the SAT?
- How do I register my child for the AP Exam?
- Can I sign myself up for the "CC a Parent" service?
- Can I sign myself up for parent and/or student email newsletters?
Your Username and Password
- I forgot my username — how do I get it?
- I forgot my password — how do I get it?
- Why isn't my temporary password showing up or working?
- Where did the security questions come from?
- What do I do if I cannot answer the security question?
- What do I do if I no longer have access to my email address?
- Why is my account locked?
- Why am I getting emails about my account when I didn't request any changes or information?
- How do I change my username or password?
Updating Your Account
- How do I update my personal information and/or email address?
- How do I change my email subscriptions or email preferences?
- How do I turn on or off the "CC a Parent" email service?
- How do I change the email address for the "CC a Parent" email service?
You can access helpful information on collegeboard.org without an account. But if you create an account, you open the door to a whole range of services that are customized to you and that let you take critical steps on the road to college. Creating an account is fast, free and easy.
- Connect to My College QuickStart™, a free college planning kit based on your PSAT/NMSQT® results.
- Start an SAT® registration and come back to it later.
- Choose your test date and test center online.
- Get immediate registration confirmation
- Print SAT admission tickets for test day.
- View SAT scores online as soon as they're available.
- Participate in The Official SAT Online Course™.
- Get your AP scores online as soon as they're available.
- Access AP practice questions.
- Save college searches and track colleges on a personal watch list.
- Save your scholarship search matches.
- Complete the CSS/Financial Aid PROFILE® Online.
- Save college-cost and financing calculator results.
- Get free student email newsletters and alerts.
You can also take advantage of My Organizer, which makes it easy to manage all of your important activities on collegeboard.org and stay on top of deadlines.
Creating an account is fast, free and easy. Just sign up by completing a form, including a username and password. Then we create your personal profile.
The "Sign Up" link appears whenever you're prompted to sign in or sign up to access a password-protected area.
Make sure that you use a single account to manage your College Board activities, so that your record remains complete and you continue to receive critical updates.
My Organizer is a tool that organizes all of your college-planning activities on collegeboard.org, from your SAT registrations and SAT practice tests to your college list and financial aid application. Here's how to get to it:
- On Student Home, you'll find the My Organizer sign-in link in a module on the left-hand side of the page. When you sign in, you'll be brought to My Organizer.
- On all pages of the SAT website, you'll find the My Organizer sign-in link in a module on the left-hand side of the page. Once you sign in, a menu will appear in the module through which you can navigate to sections of My Organizer.
- On all pages of BigFuture, you'll find a sign-in link at the bottom of the page. Once you sign in, you can select My Colleges to see colleges you've saved to your list. Or select Me or My Plan to navigate to the My Info or My Plan sections of My Organizer.
My Organizer provides a detailed summary of your activities, plus analysis and advice based on your activities. You'll also find a calendar, reminders and tips — all tailored to you.
You'll save time if you sign in as soon as you start your collegeboard.org visit. The easiest way to sign in is to go to Student Home and enter your username and password where you see the My Organizer box. You'll also be prompted to sign in when you access any activities — like AP scores, SAT registration, or your college list — that require a password.
To protect your privacy, it's important that you sign out after you finish each session. If you're in My Organizer — or anywhere on BigFuture — you can use the sign-out link in the bar at the bottom of the page. You'll also find sign-out links on the left-hand side of Student Home and all SAT pages.
Completing the Sign-up Form
You must use only one account to manage your College Board activities, so that your record remains complete and you continue to receive critical updates. We advise against creating multiple accounts.
You will not be able to start or access any College Board testing activity, such as SAT or PSAT/NMSQT, if you've already started it with another account. For example, if you register for the SAT with one account, then come back later and create a new account to get your scores, you'll get an error message that tells you to sign in to your original account.
The information that you provide is used to create your official College Board record — the record that's sent with your SAT scores to colleges, for example. We'll also use the information to tailor services to you, such as reminders that are customized to your grade in high school.
Tips for creating your profile:
- Provide your full, official first and last name, as you'd see them on a student ID or other official identification. You won't be able to change your name online once you start any testing activities. If the name on your SAT admission ticket does not match your ID, you may not be allowed to take the test. If you are an AP student creating an account to get your AP scores, provide your full, official first and last name, the same way you entered it on your AP answer sheet.
- Use an email address that you plan on having for a while. Email is used for critical communications such as your SAT admission ticket, score alerts and password reminders.
- Your high school graduation date will be used to customize services for you. If you've already graduated, enter the past date.
- Your birthday, security question and answer, as well as other information, will be used to verify that you are you if you forget your password or need to call customer service for help.
- You cannot create a collegeboard.org account if you are under 13 years of age.
Your security question and answer are used to verify that you are you.
You'll be asked to answer your security question if you forget your password and want to reset it online or if you call customer service for help. Your answer is not a hint that will be presented to you.
First choose the question that you'd like to answer from the pull-down menu, and then answer it in the space below.
A collegeboard.org account is focused on a student's college planning activities. So the student's information is required in order to create the official student record and appropriately customize services.
Additionally, we recognize the important role that parents play on the road to college. So we provide a way for parents to receive their own email services and to be linked by email to the student's account. Click the "Learn more" link associated with any email service to find out more about it.
If a parent's information is entered (which is optional), we'll invite the parent to participate in the selected services — parent newsletters and the "CC a Parent" email service. We won't send any emails unless the parent confirms he or she wishes to receive them.
Because the CC a Parent email service can contain sensitive information about a student and that student's testing record, we are currently limiting the service to a single parent or guardian. This is to protect the security of the information.
Another parent can sign up independently to receive email newsletters if he or she has a College Board account, but only one person can be copied on student emails.
Your password gives you access to College Board services and personal information that you've saved. We require at least one number so that it's more secure.
Good passwords ...
- contain between 7 and 15 characters — the more the better.
- have at least one number (0—9).
- are changed periodically.
- are unique but easy to remember.
- are hard for someone else to guess. For example, if everyone knows you love peanut butter, you wouldn't want to make your password "peanutbutter." But you could make it "ILPBIM1S" ("I love peanut butter it's my #1 snack").
Bad passwords ...
- use words or phrases with which you're easily identified.
- are names, such as your name, your IM nickname, a pet's name or any other name associated with you — even if it's doubled (bobbybobby) or some combination of first and last name (bjohnson).
- are personal numbers, such as your bank account number, your Social Security number, your birthday, your phone number, your address or your license plate number.
- use a simple pattern, such as repeated characters, keyboard sequences or an acronym.
It's a good idea to change your password periodically — for example, every six months. And certainly change your password if you've told it to anyone or suspect that someone may have access to your account.
If you see this warning when you try to create a new collegeboard.org account, it's because there's already a collegeboard.org account that uses your email address. This can happen if you already have an account and are creating another one, or if family members share an email address and another family member has an account.
We present this warning because you should use only one account to manage your College Board activities so that your record remains complete and you continue to receive critical updates. You will not be able to start or access any College Board testing activity, such as SAT or PSAT/NMSQT, if you've already started it with another account. For example, if you register for the SAT with one account, then come back later and create a new account to get scores, you'll get an error message that tells you to sign in to your original account.
If you must create the duplicate account, you can ignore the warning. But we do not recommend that you do so.
Yes. While a collegeboard.org account is tailored around a student's college planning activities, we recognize that you may have a perfectly good reason to create your own account. Perhaps you want to create your own College List or save information to a college financing calculator.
- Are you creating an account for your own personal use, with no connection to official activities like SAT registration or AP scores?
The student's profile information is still required and will be used to customize services. But if you enter your email address in the student's email field, you will be the one to receive any account-related receipts and reminders.
- Are you creating an account on behalf of your child or to access student services like the SAT or AP?
Then we recommend that you have your child create the account or that you create the account together, because by creating the student's account, you are establishing your child's official College Board record online. And for security, there can be only one account that's tied to that official record. In other words, if you create this account and register your child for the SAT, and later, your child attempts to create an account to get scores, he or she will be blocked from creating that account.
If you're creating this account for any other reason than your own personal use, such as to save your own College List, then we recommend that you have your child create the account or that you create the account together. This is because by creating the student's account, you are establishing your child's official College Board record online. And for security, there can be only one account that's tied to that official record. In other words, if you create this account and register your child for the SAT, and later, your child attempts to create an account to get scores, he or she will be blocked from creating that account.
We recommend that you have your child register for the test or that you register for the test together:
- Go to the registration page and select "Register Now."
- When prompted, either sign in to an existing collegeboard.org account or click the "Sign Up" button to create a new account. Since creating this account establishes the official online record for your child, and only one account can be the official record, you should have your child create this account or create it together. Make sure that the student's information is complete and accurate.
- When you land in the SAT registration area, you'll be asked to provide additional information that's used for registration and score reporting, such as a mailing address. Follow the step-by-step instructions throughout the rest of the process.
- Make sure that your child enters his or her complete, full name and information in the student form fields. The information entered will become part of your child's official record.
- Be sure to enter your child's email when prompted for the student's email address, so your child receives critical notifications about the account and activities.
- Enter your name and email address in the parent information section if you would like to receive copies of important emails that your child receives or would like to receive your own email newsletters and reminders.
- Once an account is used to perform any testing activities, that account becomes the official account, and no duplicate account can be created. So, if you were to register your child for the test, and then your child came back later and tried to create an account to get scores, your child would be blocked and told to access the original account.
For help with SAT registration, please visit the SAT Registration page.
If your child's school offers AP, the school's AP Coordinator will provide students with information on taking AP Exams. He or she will order the necessary materials, collect fees, and let your child know when and where to appear for the exams. If you have questions, please contact the AP Coordinator.
If your child is a home-schooled student or attends a school that does not offer AP, they can still take the exams by arranging to test at a participating school. (Students in mainland China should contact firstname.lastname@example.org.)
- Call AP Services at 888-225-5427 (toll free in the U.S. and Canada) or 609-771-7300 no later than March 1 to get the names and telephone numbers of local AP Coordinators. Prepare a list of the exams your child plans to take prior to calling so that the appropriate Coordinators can be identified.
- Contact the AP Coordinators identified by AP Services no later than March 15.
When calling Coordinators to arrange testing, make sure to tell them:
- You are trying to locate a school willing to administer exams to home-schooled students or students from schools that do not offer AP.
- Your child will use a different school code so their exam score(s) will be reported separately from the school at which they test. (Home-schooled students will use the state home-school code provided by the Coordinator on the day of the exam; students attending schools will use their school code.)
- The exams your child plans to take.
Once you locate a school willing to administer the exams, that school's AP Coordinator is responsible for ordering your child's exam materials, telling you when and where your child should appear for the exams, and collecting your child's fees (note: the school may elect to charge a higher exam fee in order to offset additional proctoring or administration costs). That school must administer the exams for your child; it cannot forward them to you or your child's school for handling.
If your child has documented disabilities, they may be eligible for accommodations on the AP Exams. Some examples include: extended time; Braille and 14- and 20-point large-type exams; large-block answer sheets; permission to use a Braille device, computer, typewriter, or magnifying device; a reader to dictate questions; a writer to record responses; and a sign language interpreter to give directions. Visit Services for Students with Disabilities for more information.
Only your child can turn on the service, through his or her official collegeboard.org account. That's done to protect the security of your child's record and to keep your child in the driver's seat.
Talk to your child to have the CC a Parent email service turned on. It's done in one of two ways:
- When the student account is first created, your child checks the CC a Parent checkbox and provides your name and email address.
- When your child signs in to an existing collegeboard.org account, he or she can go to the account profile and add your information there. The Update My Account link appears in the My Info section of his or her personal My Organizer.
If your child turns on the service, you will be prompted to confirm that you wish to participate. You or your child will be able to turn off the service at any time.
You can, however, sign yourself up for other email services, such as parent newsletters and the Official SAT Question of the Day™. Click here, or simply go to My Organizer, select My Info, scroll down to Email Subscriptions, and select Manage Subscriptions to see a list of emails you can subscribe to.
Yes. There are two ways for you to sign up for the College Board's email services:
- You can be signed up by your child. When your child's collegeboard.org account is first created, there are places on the sign-up form for the parent's name and email address. At that point you can be invited to receive parent email services, such as newsletters and the Official SAT Question of the Day.
- You can sign yourself up. Go to My Organizer, click My Info, scroll down to Email Subscriptions, and select Manage Subscriptions. You can sign up for parent newsletters customized by your child's grade level and/or for the Official SAT Question of the Day.
- You do not need a collegeboard.org account to receive parent email services.
- Regardless of how you signed up for parent emails, you'll be required to confirm that you want the email subscriptions. This is to prevent unwanted email. You'll receive an email with a confirmation link in it.
- Regardless of how you signed up for parent emails, you and only you will manage what email newsletters you receive. You'll do that via the Manage email subscriptions link in any College Board email that you receive. Only the CC a Parent email service is managed via your child's collegeboard.org account.
- When you confirm subscriptions, you'll have a chance to add other emails — such as student newsletters — and manage what you'll receive at your email address.
You cannot, however, sign yourself up for the CC a Parent email service, where you receive copies of important emails your child receives from the College Board. That must be turned on through your child's official collegeboard.org account. Talk to your child to have the CC a Parent email service turned on.
Your Username and Password
Getting a collegeboard.org username reminder is secure and simple:
- Go to Forgot Username. You can get to this page through the Help links that appear wherever you're prompted to sign in.
- Submit your email address. It must be the email address associated with your account, so we can look up your information.
- Check your email. We'll send you all usernames associated with your account, and indicate which (if any) are associated with a College Board test record.
Getting a new collegeboard.org password is secure and simple:
- Go to Forgot Password (You can find links to username and password help wherever you're prompted to sign in.)
- Submit the username for your account. (If you forgot your username too, first get that through the forgot username page.)
- If we have enough information to securely verify you online, you'll be asked to answer one security question. If you correctly answer this question, you can reset your password online and immediately access your account.
- If we don't have enough information to securely verify you online or you wish to bypass the security questions, we can email a temporary password to you. There's an "Email Me My Password" option on the security question page.
Here are some tips for using the temporary password that's emailed to you if you forget your password:
- Be sure you're checking the right email inbox.
- Most requests will arrive within a few minutes, but if our system is busy it could take longer.
- If you've requested a temporary password multiple times, you must use the password in the most recently received email. Each temporary password replaces the earlier temporary password.
- Each temporary password will work only one time. When you sign in with it, you'll be prompted to change your password to something that's still secure but also easy to remember. If you bypassed that password change somehow, you'll need to request a new password.
- If you have trouble using the sign-in link that's in the email, please use the username and password fields on the collegeboard.org student home page.
When you created or last updated your collegeboard.org account, you chose a security question from a list of available options and provided an answer. The answer is not case sensitive, but when prompted you must answer the question exactly as you did before. You may also be asked to answer questions that are based on your account profile or testing record, such as your date of birth or SAT registration number.
If you are unable to answer your security question, you'll need to contact customer service for help.
For your security, we send information to the email address associated with your account — the address you provided when you created or last updated your account.
If you cannot use online options to retrieve information and you no longer have access to an email address to retrieve the information, please call customer service for help. They'll verify that you are you and help you access your account.
- SAT Services can be reached at 866-756-7346 Monday through Friday, 8 a.m. to 9 p.m. (Eastern Time).
- AP Services can be reached at 888-225-5427 or 609-771-7300 Monday through Friday, 8 a.m. to 9 p.m. (Eastern Time). Select option 1.
Be sure to keep your email address current, because we use it for critical communication about your account and services.
For your security, we lock your collegeboard.org account if someone has failed multiple times to sign-in with your username. Once your account is locked you'll receive an email with details and instructions on how to unlock. If you forgot your password and were unsuccessful in guessing it, please go to the Forgot Password page to have it reset. Please remember to always make your password as secure as possible. We apologize for any inconvenience this may cause you, but we want to take every precaution to ensure the integrity of your account.
We send automated emails to your address in order to confirm a change to your account or to send you requested information. If you got information that you did not trigger or request, then someone may have your email associated with their account or someone may have typed your email instead of their own when requesting a username or password. We recommend that you make sure your password is as secure as possible.
Keep in mind, too, that if you share an account with a family member — for example, to receive College Board emails — then activity performed by any of you could trigger an email about your account.
You can change your password at any time, but for security reasons you cannot change your username. To change your password:
- Select the Update My Account link on the My Info section of My Organizer. You'll be prompted to verify your existing password, for extra security.
- Select the link to change your password (it's just below your username).
- Enter and confirm a new password, then submit the form.
- You'll receive an email confirming that your password was successfully changed. Use this new password the next time you sign in.
Updating Your Account
You can change your personal information, such as your email address, at any time. Just select Update My Account on the My Info section of your My Organizer. You'll be prompted to verify your existing password again, for extra security.
You can add subscriptions, remove subscriptions or change the preferred format of your emails at any time. Just go to My Organizer, select My Info, scroll down to Email Subscriptions, and select Manage Subscriptions.
You can also select Manage Email Subscriptions in any email that you receive from the College Board.
Though either a student or parent can turn off the service at any time, only the student can turn it on or change the recipient — through the linked collegeboard.org account.
To turn on the service for a new account, opt in to the service on the account sign-up form. Just enter the parent's name and email and check the box for the CC a Parent service.
If a collegeboard.org account has already been created, sign in and go to the Update My Account form to modify the parent information section. Select Update My Account on the My Info section of My Organizer.
If you turn on the service, we'll send an email to the parent confirming that he or she wishes to participate. The parent has 14 days to confirm before the invitation expires — we'll send a follow-up reminder after seven days. The student is notified by email if the parent confirms, if the invitation expires or if the parent turns off the service. The parent is notified by email if the student turns off the service.
The email address for the CC a Parent recipient can be changed only through the collegeboard.org account that it's linked to. Just sign in and update your parent's info on your Update My Account form linked from your personal My Organizer.
If you change the email address for the service, you are essentially turning it off for the original address and turning it on for the new address. The original address is notified by email that the service has been turned off, and the new address is required to confirm participation within 14 days of the invitation.