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User Guide

Student Search Service Help

Contact Us

Email: Customer Service
Phone: (866) 499-5357

Search Order Help

If you need assistance with your Search order, experience technical problems, or if you have questions about eligibility, usage, policy and guidelines, your account and invoices, or any Search-related concerns please contact:

Search Customer Service
(866) 499-5357
 Customer Service

Postal correspondence, payments and Purchase Orders may be sent to:

The College Board
Attn: Student Search Service
11955 Democracy Drive
Reston, VA 20190-5662
(866) 499-5357
(703) 787-6796 (Fax)

For Students/Parents

If you need assistance with your CollegeBoard.com online account, SAT registration, or would like more information about the College Board, please contact SAT Program Customer Service.

  • (866) 756-7346 (Domestic)
  • (212) 713-7789 (International)

If you are receiving college mail and/or email and need to correct or update your contact information, or you would like to change your opt-in/opt-out, please call (866) 825-8051 or email Student Search Service: Search Customer Service