Customer Service
Contact Us
Email: Customer Service
Phone: (800) 626-9795
Search Order Help
If you need assistance with your Search order, experience technical problems, or if you have questions about eligibility, usage, policy and guidelines, your account and invoices, or any Search-related concerns please contact:
Mike Matthews
Director
(800) 626-9795
mmatthews@collegeboard.org
Sharon Lavelle
Assistant Director
(800) 626-9795
slavelle@collegeboard.org
Postal correspondence, payments and Purchase Orders may be sent to:
*NEW ADDRESS* (effective September 14, 2009)
The College Board
11955 Democracy Drive
Reston, VA 20190-5662
(800) 626-9795
(703) 787-6796 (Fax)
Student Help
If you are receiving college mail and/or email and need to correct or update your contact information, or you would like to change your opt-in/opt-out, please call or email Student Search Service:
Email: Customer Service
Phone: (800) 626-9795
Please contact SAT Program Customer Service if you need assistance with your online account, SAT registration, or would like more information about the College Board.
- (866) 756-7346 (Domestic)
- (212) 713-7789 (International)